AI for Ecommerce

Answer 100% of Your Shoppers and Recover the Revenue You’re Losing

Unanswered pre-sale questions become abandoned carts, and “where’s my order?” tickets bury your team. Our AI answers every shopper in seconds across chat, DMs, and phone, and it automates the follow-up that recovers lost revenue.

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Sound Familiar?

Where ecommerce stores leak revenue

Pre-sale questions go unanswered and shoppers bounce

A shopper unsure about sizing, compatibility, or shipping doesn’t wait for an email reply. They buy from a store that answered.

Support tickets pile up

“Where’s my order?”, returns, and exchanges consume your team’s day with repetitive questions that have easily automated answers.

Abandoned carts never recovered

Most carts are abandoned over a solvable objection like shipping cost, sizing doubt, or payment friction that nobody follows up on.

Social DMs full of buying intent, ignored

Instagram and Facebook DMs are pre-sale questions from warm buyers, usually answered a day too late.

AI Chat Agent

A storefront chat agent that sells and supports

Your AI chat agent is trained on your product catalog and policies. It answers pre-sale questions, recommends products, tracks orders, and starts returns instantly, 24/7, on your site and social channels.

Answers product questions about sizing, compatibility, materials, and shipping from your catalog
Recommends products and guides shoppers to checkout
Handles “where’s my order?” with live order tracking, and starts returns and exchanges
Responds to Instagram and Facebook DMs automatically
Captures emails from browsing shoppers to grow your list
Learn more about AI Chat Agents

Example: sizing question at checkout

ShopperI’m between a medium and a large in the trail jacket. Which should I get?
AI Chat AgentThis jacket runs slightly slim, so most customers between sizes go with the large, especially for layering. What do you usually wear in outerwear?
ShopperMedium in most brands, but I like room for a hoodie.
AI Chat AgentThen the large is your size. And if it’s not perfect, exchanges are free within 30 days. Ready to check out? Your cart’s saved.

Sizing doubt resolved and the sale completed instead of abandoned.

AI Phone Agent

A phone line your customers can actually reach

For stores that sell high-consideration products, or that just want phone support without staffing it, the AI phone agent handles order questions, returns, and product help around the clock.

Answers order-status and shipping calls with live tracking information
Handles product questions and helps customers choose before they buy
Starts returns and exchanges by phone, following your policies
Escalates complex issues to your team with a full summary
Follows up by text with links, tracking numbers, and order confirmations
Learn more about AI Phone Agents

Example: order-status call

CustomerI ordered a desk two weeks ago and I still haven’t gotten a shipping update.
AI Phone AgentLet me check that for you. Can I have your order number or the email on the order?
CustomerIt’s order 48291.
AI Phone AgentFound it. It left the warehouse yesterday and is due Friday. I’m texting you the tracking link now, and I’ve noted the delay on your order in case you need anything else.

Ticket resolved in one call with no agent and no queue.

Automations

Automation that recovers lost revenue

Instead of appointment booking, ecommerce runs on recovery and retention, so that’s what we automate.

Abandoned-cart recovery

Timed text and email sequences answer the objection and bring shoppers back to their saved cart.

Order & shipping updates

Proactive confirmation, shipping, and delivery notifications that prevent “where’s my order?” tickets before they happen.

Post-purchase review requests

Delivered orders trigger perfectly timed review requests that build product and store ratings.

Win-back campaigns

Customers who haven’t ordered in months get tailored offers that reactivate them automatically.

Helpdesk & CRM logging

Every conversation is logged to your helpdesk or CRM with clean summaries, so escalations have full context.

Free · 30 Minutes

Is AI automation
right for you?

Most businesses are bleeding time and money on tasks that could run on autopilot. In 30 minutes, we'll tell you exactly where yours is, and what fixing it would look like.

  • You describe your business and bottlenecks
  • We confirm if automation is the right fit
  • We outline the next step, if there is one